These Terms and Conditions (the “Agreement”) govern your use of the ScalingMate platform (“ScalingMate”, “we”, “our”, or “us”) and any related services. By clicking a box or button to accept, or by using ScalingMate, you agree to be bound by this Agreement.

ScalingMate is a SaaS product developed by ScaleMate LLC

1. Definitions

“Customer” – The entity or individual accepting this Agreement.
“Authorized Users” – Users permitted by Customer to access ScalingMate.
“Customer Data” – Data provided or made available by Customer through ScalingMate.
“Service Data” – Data, insights, or reports generated by ScalingMate.
“Subscription Term” – The duration of Customer’s access to ScalingMate.
“Third Party Products” – Tools or services integrated with ScalingMate (e.g., LinkedIn, CRM).

2. Access and Use

2.1 License
Subject to this Agreement, ScalingMate grants Customer a non-exclusive, non-transferable license for Authorized Users to access and use ScalingMate solely for Customer’s internal business purposes during the Subscription Term.

2.2 Restrictions
Customer shall not:

• Reverse engineer or misuse ScalingMate.

• Use ScalingMate in violation of applicable laws.

• Share access credentials or attempt to circumvent usage limits.

• Use ScalingMate to send spam or harassing content.

2.3 Reservation of Rights
ScalingMate retains all rights not expressly granted.

3. Customer Responsibilities

• Maintain the security of account credentials.

• Ensure Authorized Users comply with this Agreement.

• Provide accurate data and comply with all applicable laws (including data protection laws).

• If using integrations (e.g., CRM, data enrichment tools), ensure you have proper rights and comply with those third parties’ terms.

4. Payment

Customer agrees to pay all fees as specified in your subscription or Order. Fees are non-refundable except as required by law. Late payments may incur interest or suspension of access.

5. Data

5.1 Customer Data
Customer retains ownership of Customer Data. Customer grants ScalingMate a worldwide license to use Customer Data to provide and improve services.

5.2 Service Data
ScalingMate may use Service Data to improve the platform and for benchmarking, provided it’s aggregated and anonymized.

5.3 Privacy
ScalingMate’s Privacy Policy, incorporated by reference, describes how personal data is handled.

6. Confidentiality

Both parties agree to keep confidential information secure and not disclose it to third parties, except as needed to perform this Agreement or comply with the law.

7. Intellectual Property

ScalingMate and its licensors retain ownership of all intellectual property rights in the platform and related materials.

8. Warranties & Disclaimers

ScalingMate is provided “as is” and “as available”. We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose. ScalingMate does not guarantee specific outcomes.

9. Limitation of Liability

To the fullest extent permitted by law, neither party will be liable for indirect, incidental, or consequential damages. Our maximum liability for any claim will not exceed fees paid in the 12 months preceding the claim.

10. Termination

Either party may terminate this Agreement if the other party materially breaches and does not cure within 30 days of written notice. ScalingMate may suspend access for security, legal, or misuse concerns.

11. Governing Law

This Agreement is governed by the laws of Florida, United States. Any disputes shall be resolved in the courts of Florida.

12. Amendments

We may update these Terms. If we make material changes, we’ll provide reasonable notice. Continued use of ScalingMate after changes means you accept the revised Terms.

13. Contact Us

Questions? Contact us at halen@scalingmate.ai